PROGRAM IN TOURIST GUIDING

Matrix of Program Outcomes&Field Qualifications

0 : Doesn’t support 1 : Low-level support 2 : Mid-level support 3 : High-level support

Program Qualifications (Outcomes)	1	2	3	4	5	6
The graduates have comprehensive, systematic and expert knowledge about concepts, theories, principles, phenomena and paradigms in the field of tourism and related disciplines in order to be able to think freely and do research.	3	3	2	1	2	1
The graduates have detailed information on internal and external environmental factors, service delivery processes and operations, organization management, policies and strategies of organizations in tourism.	2	1	2	2	2	0
The graduates can list important and current problems and information needs in tour guiding service and related fields.	2	1	3	2	2	1
The graduates have decent information about common and field-related research methods.	2	2	3	2	1	0
The graduates can relate and combine all the knowledge, theories and models in-between tour guiding and related fields.	2	3	1	3	1	1
The graduates use and develop knowledge, theories and models while researching, designing or managing service processes in tour guiding and related fields.	3	3	1	2	2	0
The graduates can analyze and critically evaluate scientific knowledge, theories, methods and models in the field of tour guiding and related disciplines.	3	3	1	2	2	0
The graduates can design and carry out researches by using appropriate research methods regarding the issues and problems in the field of tour guiding and can present the results in a clear and understandable way.	3	2	1	1	2	0
The graduates follow changes in internal and external environments of organizations operating in tour guiding, make rational analysis, comment and adapt to changes.	1	3	1	3	3	0
The graduates effectively fulfill the functions of planning, organizing, coordinating, directing and controlling in the field of tour guiding.	1	3	1	3	3	0
The graduates follow the agenda in the field of tour guiding in scientific and other sources and contribute to the literature.	3	3	1	1	1	2
The graduates analyze and develop suggestions related to tour guiding field.	3	3	2	2	2	2
The graduates manage or transform service processes and businesses requiring new strategic approaches that are complex and unpredictable in the field.	3	3	1	1	1	0
The graduates are open to self-criticism, can manage themselves and time.	1	1	3	2	2	3
The graduates can work as a team and project member, take responsibility and manage projects.	3	2	2	2	2	3
The graduates can develop the professional knowledge and skills of the people they work with, can evaluate their performances fairly and create new methods to increase performance.	1	1	3	2	3	2
The graduates update and develop knowledge, skills and competencies in the field of tour guiding with the awareness of lifelong learning.	1	2	2	2	3	3
The graduates use information and communication technologies and software required by the field of tour guiding as an expert.	2	2	1	3	1	2
The graduates recognize and distinguish different cultures and communicate with them.	2	2	3	3	2	1
The graduates execute practices within ethical principles and legal regulations while fulfilling the responsibilities related to the field of tour guiding.	2	2	3	3	2	3
The graduates take human health, social and natural environment into consideration while performing the works related to tour guiding.	1	1	3	3	3	2
The graduates observe fundamental rights and freedoms, they are sensitive to differences among people and cultures, and shows tolerance and respect.	1	1	3	2	2	2

0 : Doesn’t support 1 : Low-level support 2 : Mid-level support 3 : High-level support